Profile

Security

- SAS 70 and PCI-DSS certified facilities
- Biometric access control system at facility entrance
- All entrance / exit from the facility is logged and recorded
- All access to the facility is via TulsaConnect escort
- Security cameras record on motion and video is archived for 90 days
- All customer racks have locking front/rear doors

Environmental

- Liebert and Carrier CRAC units provide precision cooling and humidification
- CRAC units are serviced quarterly. Spare parts are stored on-site
- Racks are arranged in a standard hot-aisle / cold-aisle configuration
- Both chilled water and air-cooled cooling sources are utilized for cooling source redundancy
- Environmental monitoring, including temperature, humidity, moisture, and sound sensors

Power

- Underground AEP power feed on reliable downtown power bus
- DC1 is on a different power grid than DC2
- Conditioned primary power provided by facility-wide PowerWare UPS system
- Dedicated, on-site diesel generator with automatic transfer switch for extended power outages
- Generator tap on building exterior for portable generator hook-up in case of primary generator failure
- Should any of the on-site generators fail, TulsaConnect owns a portable, trailer-mount generator that can be brought on-site in minutes

Fire Supression

- Pre-action (dry pipe) dual interlock fire suppression system with multi-zone photoelectric and ion smoke detection sensors
- Multiple zones must register smoke before system is activated

Network

- Redundant OC-3 and Gig-E Internet backbone connections from Level(3), UUNET, AT&T, Global Crossing, Cogent, and Time Warner Telecom
- Juniper M-series routers at used at the network edge, and Cisco routing switches at the core and distribution layer
- Multiple paths between distribution layer and core network, with OSPF and iBGP protocols for dynamic routing
- AT&T, MCI/Verizon Business, EasyTEL, and Cox fiber access within the facility
- Gigabit interconnect over fiber between DC1 and DC2 for intra-DC traffic
- Gigabit millimeter-wave backhaul link to DC2 for added redundancy

Additional Features

- When VPN is not appropriate, high bandwidth point-to-point connections between your business locations and your Co-located servers are available over T-1, Frame Relay, ATM, MPLS, or xDSL - the widest variety of options of any facility in the area

- All of your equipment is connected to remotely manageable PDUs - control power to your equipment down to the individual power outlet level. Need to reboot a hung server at 3:00AM? No problem

- Cross-connects for analog phone service (POTS), T-1, DS-3, etc available to every rack at no additional charge

- Our facilities are carrier neutral - use our multi-homed bandwidth or bring your own

- Out of town and need to re-image a down server? No problem - we can hook up an IP-KVM to your server on-demand, which includes virtual CD-ROM emulation over USB2.0

- Going to spend some time in the Data Center working on your servers? We provide mobile work carts featuring 19" Dell LCD monitors, a USB keyboard and mouse in a convenient roll-around platform allowing easy access to your systems. In addition, our mobile parts carts contain a variety of rack, server, network cabling parts and tools which we make available to all Co-location customers.